To deliver exceptional outcomes for students, a university’s most valuable ally is the team within each faculty and department.
Common challenges for teams include a lack of clarity of roles and responsibilities and skills being underutilised. When team members work at their full capacity, the potential of your entire team is realised.
With DVE Solutions’S bottom-up, collaborative approach, we create highly effective teams within your university by using the latest training and techniques such as process mapping or a RASIC (Responsible, Approving, Supporting, Informed and Consulted) Matrix, establishing clear roles, responsibilities and accountabilities for your team.
How DVE Solutions Can Help You
Our team of specialists will work with each member of your team to uncover strengths, weaknesses and hidden skills and abilities that may benefit your institution.
A collaborative approach, using our unique, positive transformation roadmap, ensures that all levels of your staff buy-in to change.
- Sustainable change is created through knowledge sharing, systems and processes that foster strong communication in your team.
- Collaboration achieves positive outcomes and long-term cultural changes.
DVE Solutions have been fantastic to work with, assisting with the process mapping for our unit. The service has been very professional, timely, knowledgeable and insightful. DVE’s understanding of the university and health care sector has been particularly useful.
We undertook a change in our service delivery model, and needed support to re-align people and processes to create a student-facing ‘Hub’. Staff needed to be brought together from different Schools to form a new team, and we needed to coordinate this with other service providers in the University. DVE worked to clarify processes and support the new service delivery model. They have contributed to a follow-up evaluation to keep the new Undergraduate Hub on track. Staff and students are delighted with the outcomes
DVE has done several projects for us at ACU Student Administration, one major project and several smaller targeted pieces of work. DVE have been engaging and timely in their responses, they are thorough and provided me with regular progress updates. We were able to build a better understanding of our pain points across processes and make significant improvements after the DVE review, analysis and recommendation for improvement process.
DVE Business Solutions provided support to QUT in undertaking a departmental review. Through this work, DVE were found to be highly efficient and attentive with an excellent grasp of the subject matter, in addition to a thorough understanding of the stakeholder groups and context within which the department operates.
I’ve been at the University for almost ten years – this is the best course I’ve been to and I’ve been to them all!
I have been involved in , and managed, a range of educational projects in my years as an academic. Without hesitation I would say that the most successful and least stressful of these projects were those I have undertaken with the support of DVE Solutions.
Support was excellent and great follow up to ensure we were satisfied and comfortable with the tool.
I have worked with DVE over the past few years on a couple of projects for our Discipline but mainly our Student Management System with development, improvements and maintenance. I have found them extremely professional, knowledgeable and very easy to work with. They do everything in their power to meet your needs and timeframes. The student Management System streamlined and improved our processors for the staff and students
Congratulatons Di and the team at DVE! Your knowledge, experience and patience make you a clear leader in your field.
I very much enjoyed working with DVE last year. DVE had a very professional approach and I was updated and kept abreast of all developments in a timely manner. Therefore should an opportunity arise I will be sure to keep DVE in mind.
DVE Business Solutions has assisted ClinEdSA in improving a number of systems for health profession student clinical placement administration in South Australia. DVE’s expertise in process mapping has assisted ClinEdSA to clarify the clinical placement recruitment and allocation process, roles and responsibilities of education providers and host organisations, and the management of associated documentation for both high level and operational clinical placement administration…
The DVE team have a broad range of very strong skills sets which they implemented whilst supporting ATEM’s Central Region activities. With efficiency, flair and organisational excellence, DVE’s team created an environment for the success of the region.
The experience of working with DVE was not only extremely beneficial in terms of both process and outcomes, but it was very enjoyable as well due to the considered approach taken by their staff. The team’s professionalism, high quality work, and level of service were outstanding.
Great energy, good vibe. An overall fun and fruitful learning experience.
DVE has provided Project Management, Database Development and Process and Business Process Change Management support to our Division of Health Sciences at the University of South Australia In particular they have helped us improve both strategy and business processes around the clinical education area of our education practices. They have always been extremely end user focused, clear about what will be delivered and reliable in delivering what was agreed.
Well done DVE team! It is rare these days to find people who are genuinely interested in their clients systems with the view of improving.
There was great communication between the DVE team and the College. We really valued the DVE team’s skills in training our staff to use the new software! We will recommend DVE to others.
I just viewed the HR Quick Tool… It looks great and very user friendly. It will be such a help to our work…really enjoyed working with you…you were very flexible to our needs and at all times very accessible…thank you…