To deliver exceptional outcomes for students, a university’s most valuable ally is the team within each faculty and department.

Common challenges for teams include a lack of clarity of roles and responsibilities and skills being underutilised. When team members work at their full capacity, the potential of your entire team is realised.

With DVE Solutions’S bottom-up, collaborative approach, we create highly effective teams within your university by using the latest training and techniques such as process mapping or a RASIC (Responsible, Approving, Supporting, Informed and Consulted) Matrix, establishing clear roles, responsibilities and accountabilities for your team.

How DVE Solutions Can Help You

Our team of specialists will work with each member of your team to uncover strengths, weaknesses and hidden skills and abilities that may benefit your institution.

A collaborative approach, using our unique, positive transformation roadmap, ensures that all levels of your staff buy-in to change.

  • Sustainable change is created through knowledge sharing, systems and processes that foster strong communication in your team.
  • Collaboration achieves positive outcomes and long-term cultural changes.

QUT
Shard Lorenzo
University Registrar, QUT

DVE Business Solutions provided support to QUT in undertaking a departmental review. Through this work, DVE were found to be highly efficient and attentive with an excellent grasp of the subject matter, in addition to a thorough understanding of the stakeholder groups and context within which the department operates.

Univeristy of South Australia
Kate Andre
Former Associate Professor - Nursing Education, School of Nursing, Midwifery & Postgraduate Medicine, Edith Cowan University and formally Senior Lecturer at the

I have been involved in , and managed, a range of educational projects in my years as an academic. Without hesitation I would say that the most successful and least stressful of these projects were those I have undertaken with the support of DVE Solutions.

Univeristy of South Australia
Prof Marie Wilson
Pro Vice Chancellor (Business and Law) University of South Australia Business School

We undertook a change in our service delivery model, and needed support to re-align people and processes to create a student-facing ‘Hub’. Staff needed to be brought together from different Schools to form a new team, and we needed to coordinate this with other service providers in the University. DVE worked to clarify processes and support the new service delivery model. They have contributed to a follow-up evaluation to keep the new Undergraduate Hub on track. Staff and students are delighted with the outcomes

Univeristy of South Australia
Katrina Quinn
Manager Strategy and Services (Division Manager). UniSA Business School

Working with DVE was a delight. They brought a structured, clear approach and worked collaboratively with our team which was a big plus for us. The project was to build consistency and scalability into our placement system with a target of 150 new placement positions for 2018. This was well and truly achieved with DVE finding our efficiency’s and streamlining our system. By August 2018, we have already far exceeded our target with 260 placement positions.

catherine house
Madge McGuire
Former Chief Executive, Catherine House Inc

I just viewed the HR Quick Tool… It looks great and very user friendly. It will be such a help to our work…really enjoyed working with you…you were very flexible to our needs and at all times very accessible…thank you…

Univeristy of South Australia
Skye Bennett
Program & Project Coordinator, University of South Australia

Support was excellent and great follow up to ensure we were satisfied and comfortable with the tool.

Univeristy of South Australia
Shoaib Gill
Student Engagement Officer, Business Services, University of South Australia

Great energy, good vibe. An overall fun and fruitful learning experience.

Kathryn Blyth
Academic Registrar and Director Student Administration of the Australian Catholic University (ACU)

DVE has done several projects for us at ACU Student Administration, one major project and several smaller targeted pieces of work. DVE have been engaging and timely in their responses, they are thorough and provided me with regular progress updates. We were able to build a better understanding of our pain points across processes and make significant improvements after the DVE review, analysis and recommendation for improvement process.

Frances Graetz
Clinical Placement Unit Coordinator ClinEdSA

DVE Business Solutions has assisted ClinEdSA in improving a number of systems for health profession student clinical placement administration in South Australia. DVE’s expertise in process mapping has assisted ClinEdSA to clarify the clinical placement recruitment and allocation process, roles and responsibilities of education providers and host organisations, and the management of associated documentation for both high level and operational clinical placement administration…

Univeristy of South Australia
Esther May
Dean of Clinical Education and Equity, Division of Health Sciences, University of South Australia

DVE has provided Project Management, Database Development and Process and Business Process Change Management support to our Division of Health Sciences at the University of South Australia In particular they have helped us improve both strategy and business processes around the clinical education area of our education practices. They have always been extremely end user focused, clear about what will be delivered and reliable in delivering what was agreed.

Univeristy of South Australia
Prof Marie Wilson
Pro Vice Chancellor (Business and Law), University of South Australia Business School

The DVE team ensured our project was kept on track and we achieved our outcomes. We have reduced our costs by a third and increased our volume of research projects by 50%! This has made a substantial difference to the profitability of the unit and ensured ongoing sustainability for the future. DVE’s ability to engage easily with our staff and understand our business needs was an important success factor throughout this project and I would not hesitate in recommending DVE where improvements to efficiency and commercial viability are required.

Kathryn Blyth
Academic Registrar and Director Student Administration of the Australian Catholic University (ACU)

DVE has done several projects for us at ACU Student Administration, one major project and several smaller targeted pieces of work. DVE have been engaging and timely in their responses, they are thorough and provided me with regular progress updates. We were able to build a better understanding of our pain points across processes and make significant improvements after the DVE review, analysis and recommendation for improvement process.

Paul Abela
Executive Director, Association for Tertiary Education Management (ATEM)

The DVE team have a broad range of very strong skills sets which they implemented whilst supporting ATEM’s Central Region activities. With efficiency, flair and organisational excellence, DVE’s team created an environment for the success of the region.

Dee Patterson
Manager, Discipline Rural Health

I have worked with DVE over the past few years on a couple of projects for our Discipline but mainly our Student Management System with development, improvements and maintenance. I have found them extremely professional, knowledgeable and very easy to work with. They do everything in their power to meet your needs and timeframes. The student Management System streamlined and improved our processors for the staff and students

The University of Adelaide
Grette Wilkinson
Project Manager, MyUni Transform, The University of Adelaide

I very much enjoyed working with DVE last year. DVE had a very professional approach and I was updated and kept abreast of all developments in a timely manner. Therefore should an opportunity arise I will be sure to keep DVE in mind.

Maureen Coffey
Business Manager, Barunga Village Inc

Well done DVE team! It is rare these days to find people who are genuinely interested in their clients systems with the view of improving.

Univeristy of South Australia
Darren McInnes
Former Deputy Director, Marketing, University of South Australia

Congratulatons Di and the team at DVE! Your knowledge, experience and patience make you a clear leader in your field.

St. Francis de Sales College
Pam Ronan
Principal, St. Francis de Sales College

There was great communication between the DVE team and the College. We really valued the DVE team’s skills in training our staff to use the new software! We will recommend DVE to others.

Kate Andre
Former Associate Professor - Nursing Education, School of Nursing, Midwifery & Postgraduate Medicine, Edith Cowan University

I have been involved in , and managed, a range of educational projects in my years as an academic. Without hesitation I would say that the most successful and least stressful of these projects were those I have undertaken with the support of DVE Solutions.

Tracy Taylor
Deputy Dean, Business School, University of Technology Sydney

The experience of working with DVE was not only extremely beneficial in terms of both process and outcomes, but it was very enjoyable as well due to the considered approach taken by their staff. The team’s professionalism, high quality work, and level of service were outstanding.

Dee Patterson
Manager, Discipline Rural Health

I have worked with DVE over the past few years on a couple of projects for our Discipline but mainly our Student Management System with development, improvements and maintenance. I have found them extremely professional, knowledgeable and very easy to work with. They do everything in their power to meet your needs and timeframes. The student Management System streamlined and improved our processors for the staff and students.

Univeristy of South Australia
Elizabeth Oran
Centre Coordinator, Centre for Human Resources Management - School of Management, University of South Australia

I’ve been at the University for almost ten years – this is the best course I’ve been to and I’ve been to them all!

Univeristy of South Australia
Fay Hanns
Former Manager Clinical Placement Unit Division of Health Sciences at the University of South Australi

DVE Solutions have been fantastic to work with, assisting with the process mapping for our unit. The service has been very professional, timely, knowledgeable and insightful. DVE’s understanding of the university and health care sector has been particularly useful.

Book your FREE one hour consultation

to find out how you can create efficient and streamlined processes at your institution.